Terms & Conditions

Last updated: February 27, 2026

Summary

This page provides an overview of all terms and conditions that govern use of the Bubba platform. Select the document that applies to your role or activity.


Pet Owner Terms & Conditions

Terms governing the use of the Bubba platform by pet owners — including account creation, booking services, payments, reviews, and your rights as a consumer.


Business Terms & Conditions

Terms for service providers (business partners) using the Bubba platform — including listing services, ranking transparency, commission structure, data access, complaint handling, and mediation.


Specialist Terms & Conditions

Terms for specialist (portable professional) accounts — including independent practitioner and business-linked modes, qualifications, scheduling, payments, and data protection.


Marketplace Product Terms

Terms for the purchase and sale of pet products through the Bubba marketplace — including product listings, orders, returns, seller obligations, and consumer rights.