Legal
All of our legal documents are available below. Select any document to read it in full.
Nota prawna
Company information and legal entity details (Impressum).
Polityka prywatności
How we collect, use, store, and protect your personal data.
Polityka cookies
Information about how we use cookies and tracking technologies.
Terms & Conditions
Terms for pet owners, businesses, specialists, and marketplace purchases.
Refund & Cancellation Policy
Cancellation rights, refund process, and your statutory withdrawal right.
Model Withdrawal Form
Printable statutory withdrawal form per the Consumer Rights Directive.
Your Data Rights (GDPR)
How to exercise your data protection rights under EU law.
Reviews & Ratings Policy
How reviews are verified, moderated, and displayed on the platform.
DSA Transparency
Digital Services Act compliance, content moderation, and reporting.
Security Policy
How we protect your data and our security practices.
Accessibility Statement
Our commitment to digital accessibility for all users.
Data Processing Agreement
How we process personal data and our sub-processor relationships.
AI Transparency Disclosure
How we use artificial intelligence, EU AI Act compliance.